Telephone Etiquette Lunch Talk in Montenegro

Amidst the stunning scenery of Montenegro, where the Adriatic Sea meets rugged mountains, we extend a warm invitation to our exclusive lunch talk on “Telephone Etiquette.” Imagine a gathering of professionals, entrepreneurs, and enthusiasts converging in this picturesque setting to explore the nuances of effective communication over the phone. Our event isn’t just a discussion; it’s an opportunity to refine your telephone etiquette skills and elevate your professionalism in every interaction.

Step into this dynamic atmosphere and prepare to enhance your communication prowess. From mastering the art of greeting callers with warmth and professionalism to handling difficult conversations with grace and tact, our lunch talk offers practical insights and actionable tips to ensure every phone call leaves a positive impression. Whether you’re a seasoned executive or a budding entrepreneur, join us in Montenegro for an enlightening session that promises to empower you with the telephone etiquette skills needed to excel in today’s fast-paced business world.

Talk Objectives:

1. Master Professional Greetings:
   Participants will learn how to greet callers with professionalism and warmth, setting a positive tone for the conversation.
2. Handle Calls with Courtesy and Respect:
   The talk will emphasize the importance of treating callers with courtesy and respect, regardless of the nature of the call.
3. Practice Active Listening:
   Attendees will explore techniques for active listening during phone conversations, ensuring clear understanding and effective communication.
4. Manage Callers’ Expectations:
   The event will address strategies for managing callers’ expectations, providing accurate information and realistic timelines.
5. Handle Difficult Conversations:
   Participants will learn how to navigate difficult conversations over the phone with empathy, professionalism, and tact.
6. Use Positive Language:
   The talk will highlight the importance of using positive language and tone to convey professionalism and build rapport with callers.
7. Provide Clear and Concise Information:
   Attendees will be equipped with techniques for providing clear and concise information to callers, avoiding confusion and misunderstandings.
8. Manage Call Transfers and Holds:
   The event will discuss best practices for managing call transfers and holds efficiently, minimizing wait times and maximizing caller satisfaction.
9. Follow Up Appropriately:
   Participants will learn the importance of following up with callers promptly and appropriately, ensuring their needs are met and questions are addressed.
10. Handle Confidential Information Securely:
    The lunch talk will address the importance of handling confidential information securely during phone conversations, maintaining caller privacy and trust.

Ready to elevate your professionalism and make every phone call count? Secure your spot at our Telephone Etiquette Lunch Talk in Montenegro today and gain access to essential skills and strategies that will set you apart in business communication. Join us for an enlightening session filled with practical insights and actionable tips that will empower you to handle phone conversations with confidence, courtesy, and professionalism.

Don’t miss out on this exclusive opportunity to refine your telephone etiquette skills and enhance your professional image. Register now and take the first step towards mastering the art of effective communication over the phone. Whether you’re a seasoned professional or just starting out in your career, our lunch talk promises to equip you with the tools and techniques you need to excel in today’s competitive business landscape. Reserve your seat today and embark on a journey to become a communication powerhouse!

More Information:

Duration: 60 minutes

Fees: $1899.97  USD 991.50

For more information please contact us at: contact@knowlesti.co.tz

If you would like to register for this talk, fill out the registration form below.